Routeway 3 – ReCreate You

Routeway 3 – ReCreate You

Content of provision and delivery: Our Routeway 3 – ReCreate You has been designed specifically to target those hardest to help individuals who possess complex and multiple barriers to employment. This extensive course will assist individuals to overcome these barriers and secure sustained employment outcomes, with a focus on 1-to-1 provision and action planning sessions with potential individuals, identifying the employment that is right for them and producing job outcomes. There are 5 stages to this Routeway with each stage split into a 5-day course spread over 2 weeks.

Weeks 1-2

Customers will undertake an initial and diagnostic assessment to identify any key barriers preventing them from achieving employment. Customers will receive information, advice and guidance from our qualified IAG tutors, which will then be fed into bespoke individual action plans. This first stage will focus on employability skills; increasing knowledge and understanding of working environments and creating an awareness of the skills and qualities required to be effective in the workplace. The groundwork will be laid for candidates returning to work after being unemployed for a long period, complete with building relationships, job hunting, interview practice, CV writing and application form completion.

Weeks 3-4

Customers will learn how to manage themselves effectively and own their performance in the workplace, increasing their leadership skills. Customers will also have the chance to learn how to handle petty cash/money on a large scale. Being able to handle money responsibly, knowing the methods of payment and being able to follow procedures for handling money will improve customer confidence and make them more attractive employees. We will teach customers how to prioritise their own plans and make confident decisions when problems arise, including how to plan their own working day and fit tasks around other responsibilities.

Weeks 5-6

Customers will be taught, using scenarios and acting, the importance of setting and meeting targets at work, to include the importance of effectively managing their time. This will include an insight into the impact of this on individuals, teams and any given company or business. Customers will also be signposted to IT support services so that they can learn how to use IT effectively in the workplace, to include word processing, email and internet, skills that are incredibly important in today’s digital landscape.

Weeks 7-8

As customers near completion of their ReCreate You course, we will put them through Literacy and Numeracy skills assessments to ensure they meet the requirements for Functional Skills in these subjects, increasing their attractiveness to employers. These tests will be offered in a variety of formats, to include written/online/practical formats, allowing us to meet the needs of all our customers and increasing their chances of securing success.

Weeks 9-10

For the last stage of our ReCreate You course we will support customers in the uploading of their CV onto Job sites such as Universal Job Match, including how to write effective cover letters to sell themselves to employers. This will involve guided research into jobs that best suit each customer and guiding them through the process of applying for jobs. Customers will then reflect on the course and be invited to evaluate our provision, reviewing their learning and progress towards targets and identifying evidence to be noted on their individual learning record.

Details and Evidence of How Provision Will Move Claimants Closer to Work:

We will ensure those who complete the course gain the confidence to be both proficient and self-sufficient in their job hunt, and ultimately help them move into employment. For the last 5 years, our experienced tutors have been successfully delivering individually focussed programmes to hard to reach groups, and our experience has shown us short courses achieve the best results with this cohort. Through our relationship with local employers and stakeholders such as the London Training and Employment Network (LTEN) and Sobus we have developed a strong understanding of both the local labour market and the needs of our customers. To this end, our provision focusses on understanding each learner, identifying their personal barriers to include any health issues or disabilities, and help them develop realistic job plans to include; apprenticeships; courses to develop skills in their chosen profession; SMEs; volunteering; or flexible part time work. This puts us in a stronger position to better provide London’s employers with a workforce that has the knowledge, skills and experience to run and expand their operations, increasing their confidence in the system as prioritised by London LEP. Overall, those completing our course will feel more confidence and motivated to applying proven job application techniques and hunting skills, improving their chances of entering the workplace and securing sustained employment.

Performance Expectations and Supporting Rationale: For this Routeway we will achieve a 45% rate of job outcomes as a minimum. Each individual employment will last 4 weeks within a 13-week tracking window. Rationale – We are currently assisting the Big Lottery Fund by delivering free workshops to Tower Hamlets and Westminster residents (May 2016 - ongoing), covering career advice and volunteering opportunities. We are now a Pearson Edexcel centre (April 2016 - ongoing) and have since been delivering Level 3 & 4 courses for clients eligible for Student Loans, teaching topics such as Business Administration and Hospitality. Our ReCreate You provision, delivered on behalf of DWP (March – August 2016) to Hackney and Tower Hamlets residents, engaged 50+ clients with back to work workshops, supporting in their journey to become job ready and find sustained employment. We also successfully placed 50 participants on DWP’s Newham Employability programme (Feb – Aug 2014) into work/voluntary placements. Through this excellent track record of success, we have developed a realistic and achievable, low-risk, high performance expectation.

Managing Performance to Ensure Outcomes and/ or Outputs Are Achieved: We are an established DWP/JCP contractor and, as such, we already apply an internal control system mapped to the requirements of DWP’s Provider Assurance Team (PAT) and the 1998 Data Protection Act. We routinely utilise of ready developed Management Information Systems (MIS) to capture accurate and auditable claimant information, and measures success of provision. As part of our preparation for this opportunity, our Operations Manager has mapped our existing MIS against the Specification of Commercial Requirements and DPS Terms and Conditions to ensure adequacy and proportionality. The MIS can record and store participant data including; volumes, attendance, Action Plans, Equality & Diversity, feedback, job outcomes and sustained job outcomes. Whilst “live” information can be accessed at any time, weekly and monthly report are collated for each contract, allowing a regular review of data reporting appropriateness to support effective evaluation, measure uptake and delivery, and monitor and manage the contract.

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